It is the nature of internet licensing that refunds are impossible. Once a license is generated it is not possible to be "returned". Please utilize the demo versions of the software to ensure the program you purchase is applicable to your needs beforehand. Dolphin CAD/CAM USA will only refund purchases in special circumstances, and only at the discretion of Dolphin CAD/CAM USA. In the event that you are granted a license at a reduced cost, there will be no refund possibility.